aurestolivan - Smart Budget Prioritization & Financial Planning Platform

Introduction and Scope

aurestolivan ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy applies to all services, products, and interactions you have with our budget prioritisation platform at aurestolivan.com.

This policy governs how we collect, use, store, and share your information when you visit our website, use our services, or communicate with us through any channel.

By using our services, you acknowledge that you have read and understood this Privacy Policy. We may update this policy from time to time, and we'll notify you of any significant changes through email or prominent website notices.

Information We Collect

We collect various types of information to provide you with exceptional budget management services and improve your experience on our platform.

Personal Information You Provide

Name, email address, and contact details when you create an account
Financial information including income, expenses, and budget preferences
Communication preferences and marketing consent
Payment information for premium services (processed securely through third-party providers)
Profile information including goals, priorities, and financial objectives

Information We Collect Automatically

IP address, browser type, and device information
Usage patterns, feature interactions, and time spent on different sections
Cookies and similar tracking technologies for functionality and analytics
Location data (general geographic region, not precise location)
Referral sources and navigation paths through our website

How We Use Your Information

Your information helps us provide personalised budget management services and continuously improve our platform. We process your data lawfully and transparently for specific purposes.

Service Provision and Enhancement

Creating and managing your aurestolivan account with personalised settings
Providing budget analysis, prioritisation recommendations, and financial insights
Customising your experience based on your financial goals and preferences
Processing payments and managing subscription services
Generating reports and analytics about your budget performance

Communication and Support

Sending important account notifications and service updates
Responding to your inquiries and providing customer support
Sharing educational content and budget management tips (with your consent)
Conducting surveys and gathering feedback to improve our services

We never use your personal financial information for marketing purposes or share it with third parties for their commercial benefit.

Information Sharing and Disclosure

We maintain strict controls over how your information is shared and only disclose it in specific, limited circumstances that support our service provision or comply with legal requirements.

Service Providers and Partners

Secure payment processors for handling financial transactions
Cloud hosting providers who maintain strict security standards
Analytics services that help us understand usage patterns (with anonymised data)
Customer support platforms to provide efficient assistance
Email service providers for sending communications (only with your consent)

Legal and Business Requirements

We may disclose your information when required by law, to protect our rights and property, or in connection with a business transaction such as a merger or acquisition. In such cases, we'll ensure the receiving party agrees to protect your information according to this privacy policy.

Data Security and Protection

Protecting your sensitive financial information is our top priority. We implement comprehensive security measures and follow industry best practices to safeguard your data.

Technical Safeguards

End-to-end encryption for all data transmission and storage
Secure servers with regular security updates and monitoring
Multi-factor authentication options for enhanced account protection
Regular security audits and penetration testing
Secure backup systems with encrypted data storage

Operational Security

Strict access controls limiting employee access to personal data
Regular staff training on privacy and security best practices
Incident response procedures for rapid threat mitigation
Data minimisation practices to collect only necessary information

While we implement robust security measures, please remember to keep your account credentials confidential and report any suspicious activity immediately.

Your Rights and Choices

You have significant control over your personal information and how we use it. We respect your privacy rights and make it easy for you to exercise them.

Access and Control Rights

Access and download a copy of all your personal information
Correct or update inaccurate information in your account settings
Delete your account and associated data (with some legal retention exceptions)
Export your data in a portable format for use with other services
Restrict certain types of data processing

Communication Preferences

Opt out of marketing emails while continuing to receive service notifications
Choose specific types of communications you want to receive
Set frequency preferences for non-essential communications
Update contact methods and preferred communication channels

Exercising Your Rights

To exercise any of these rights, contact our privacy team at info@aurestolivan.com or use the privacy controls in your account settings. We'll respond to your request within 30 days and verify your identity to protect your information.

Data Retention and Deletion

We retain your information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Our retention practices balance your privacy rights with operational and legal requirements.

Retention Periods

Active account data: Retained while your account remains active
Closed account data: Deleted within 90 days unless legal retention required
Financial transaction records: Retained for 7 years for tax and regulatory compliance
Communication records: Retained for 3 years for customer service purposes
Marketing data: Deleted immediately upon opt-out request

When we delete your data, we ensure it's completely removed from our active systems and cannot be recovered, except where legally required for compliance purposes.

International Data Transfers

As a UK-based company, we primarily store and process your data within the United Kingdom. However, some of our service providers may process data in other countries with adequate data protection standards.

Transfer Safeguards

All international transfers use approved transfer mechanisms
Service providers must meet equivalent data protection standards
Contractual safeguards ensure your rights remain protected
Regular monitoring of international processing arrangements

Children's Privacy

Our services are designed for adults managing their personal finances. We do not knowingly collect personal information from children under 16 years of age. If we discover we have collected information from a child under 16, we will delete it immediately.

Parents or guardians who believe their child has provided personal information to us should contact us immediately so we can delete the information and terminate any associated accounts.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We'll notify you of significant changes through email and prominent website notices.

We encourage you to review this policy regularly to stay informed about how we're protecting your information. Continued use of our services after policy changes constitutes acceptance of the updated terms.

Privacy Policy